/ shipping and delivery

We strive to deliver all orders as fast as we can, and once it has been shipped, you will receive a confirmation email that included tracking number and link. Normally, all orders will be shipped in 2-3 business days after placing your order. Delivery might be delayed if it met the following situations, inclement weather, package congestion, etc. Deliveries are made between 9 AM-5 PM (Monday-Friday)
*If you do not receive tracking confirmation after 5 business days from the day you completed your purchase, please contact us at eshop@spoonyard.com for more information.

You can track your order here :
- Worldwide : FedEX
- Hong Kong SAR/ Macau SAR : SF Express
- Mainland China : SF Express
- Taiwan : SF Express
- Japan : FedEX
- South Korea : FedEX

Import Taxes & Duties

Your order will be shipped on a Delivery Duty Unpaid service and you may be required to pay customs duties and taxes on your purchase when it arrives in the destination country. Payment of the taxes and related duties will be responsibility of the recipient. Thus, the price of our goods do not include any duties and taxes. For Mainland China & Taiwan, SF express couier will contact you with further details for customs clearance. For International order, FedEx courier will contact you with further details for customs clearance. Please note that customs clearance procedures may delay the delivery time.
*Please also note that we cannot undervalue orders or mark them as a gift.

Country/RegionShipping CostsTransit Time
Hong Kong SAR/ Macau SARfrom $55 HKD on orders
free shipping on orders over $500 HKD
3 days
Mainland Chinafrom ¥120 on other orders
free shipping on orders over ¥1200
4 days
Taiwanfrom NT$550 on orders
free shipping on orders over NT$5500
4 days
South Korea from $20 USD on orders
free shipping on orders over $200 USD
4 days
Japanfrom ¥2600 on orders
free shipping on orders over ¥26000
4 days
Singaporefrom $20 USD on orders
free shipping on orders over $200 USD
5 days
All other Asia countries:
Thailand, Vietnam, Malaysia, Philippines
from $20 USD on orders
free shipping on orders over $200 USD
5 days
USAfrom $35 USD on orders
free shipping on orders over $350 USD
4 days
Canada
 from $40 CAD on orders
free shipping on orders over $400 CAD
4 days
United Kingdomfrom £25 on orders
free shipping on orders over £250
4 days
Australiafrom $45 USD on orders
free shipping on orders over $460 USD
6 days
New Zealand from $45 USD on orders
free shipping on orders over $450 USD
8 days
Europe Group A:
Austria, Belgium, Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece,Hungary,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Slovakia,
Slovenia, Spain, Sweden, Switzerland, Romania
from €30 on orders
free shipping on orders over €300
4-6 days
Europe Group B:
All other European countries
from $90 USD on orders
free shipping on orders over $900 USD
11 days
International Group A:
Argentina, Bahamas, Barbados, Belize, Brazil,
Cayman Islands, Chile, El Salvador, Grenada,
Guyana, Iceland, Morocco, Saint Lucia, Mexico
from $65 USD on orders
free shipping on orders over $650 USD 
11 days
International Group B:
Israel, Russia
from $50 USD on orders
free shipping on orders over $500 USD
12 days
International Group C:
All other countries
from $85 USD on other orders
free shipping on orders over $850 USD 
12 days

/ shipping and delivery

We strive to deliver all orders as fast as we can, and once it has been shipped, you will receive a confirmation email that included tracking number and link. Normally, all orders will be shipped in 2-3 business days after placing your order. Delivery might be delayed if it met the following situations, inclement weather, package congestion, etc. Deliveries are made between 9 AM-5 PM (Monday-Friday)
*If you do not receive tracking confirmation after 5 business days from the day you completed your purchase, please contact us at eshop@spoonyard.com for more information.

You can track your order here :
- Worldwide : FedEX
- Hong Kong SAR/ Macau SAR : SF Express
- Mainland China : SF Express
- Taiwan : SF Express
- Japan : FedEX
- South Korea : FedEX

Import Taxes & Duties

Your order will be shipped on a Delivery Duty Unpaid service and you may be required to pay customs duties and taxes on your purchase when it arrives in the destination country. Payment of the taxes and related duties will be responsibility of the recipient. Thus, the price of our goods do not include any duties and taxes. For Mainland China & Taiwan, SF express couier will contact you with further details for customs clearance. For International order, FedEx courier will contact you with further details for customs clearance. Please note that customs clearance procedures may delay the delivery time.
*Please also note that we cannot undervalue orders or mark them as a gift.

Country/RegionShipping CostsTransit Time
Hong Kong SAR/ Macau SARfrom $55 HKD on orders
free shipping on orders over $500 HKD
3 days
Mainland Chinafrom ¥120 on other orders
free shipping on orders over ¥1200
4 days
Taiwanfrom NT$550 on orders
free shipping on orders over NT$5500
4 days
South Korea from $20 USD on orders
free shipping on orders over $200 USD
4 days
Japanfrom ¥2600 on orders
free shipping on orders over ¥26000
4 days
Singaporefrom $20 USD on orders
free shipping on orders over $200 USD
5 days
All other Asia countries:
Thailand, Vietnam, Malaysia, Philippines
from $20 USD on orders
free shipping on orders over $200 USD
5 days
USAfrom $35 USD on orders
free shipping on orders over $350 USD
4 days
Canada
 from $40 CAD on orders
free shipping on orders over $400 CAD
4 days
United Kingdomfrom £25 on orders
free shipping on orders over £250
4 days
Australiafrom $45 USD on orders
free shipping on orders over $460 USD
6 days
New Zealand from $45 USD on orders
free shipping on orders over $450 USD
8 days
Europe Group A:
Austria, Belgium, Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece,Hungary,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Slovakia,
Slovenia, Spain, Sweden, Switzerland, Romania
from €30 on orders
free shipping on orders over €300
4-6 days
Europe Group B:
All other European countries
from $90 USD on orders
free shipping on orders over $900 USD
11 days
International Group A:
Argentina, Bahamas, Barbados, Belize, Brazil,
Cayman Islands, Chile, El Salvador, Grenada,
Guyana, Iceland, Morocco, Saint Lucia, Mexico
from $65 USD on orders
free shipping on orders over $650 USD 
11 days
International Group B:
Israel, Russia
from $50 USD on orders
free shipping on orders over $500 USD
12 days
International Group C:
All other countries
from $85 USD on other orders
free shipping on orders over $850 USD 
12 days

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